Privacy Policy

1. Introduction

WAYIN Solution ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, products, and services.

2. Information We Collect

• Contact Data: name, email, phone number, company, and enquiry content.
• Technical Data: IP address, browser/device data, usage logs, and analytics events.
• Account Data: admin user details, login metadata, and security logs (for admin systems).
• Communications: email correspondence and support requests.

3. How We Use Information

• Provide and improve services, website functionality, and customer support.
• Respond to enquiries, project requests, and business communications.
• Monitor security, prevent abuse/fraud, and enforce access controls.
• Comply with legal obligations and defend legal claims.

4. Lawful Basis (Where Applicable)

Where required by law (including GDPR-equivalent standards), we process data based on consent, legitimate interests, contract performance, and legal obligations.

5. Cookies and Tracking

We may use essential cookies for core functionality and optional analytics cookies to understand site usage. You may manage cookie preferences where available and through browser settings.

6. Data Sharing

We do not sell personal information. We may share data with trusted service providers (e.g., hosting, analytics, email delivery) under confidentiality and security obligations, or when required by law.

7. International Transfers

Data may be processed in countries outside your jurisdiction. Where required, we apply appropriate safeguards for cross-border transfers.

8. Data Retention

We retain personal data only as long as necessary for service delivery, security, legal compliance, and legitimate business purposes, then securely delete or anonymize it.

9. Security

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

10. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data, and to withdraw consent where processing is consent-based.

11. Children’s Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal data from children without lawful basis.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

13. Contact

For privacy requests or questions, contact us at [email protected].